Orders, Shipping, and Delivery
- Can I return a prescription?
- Where do you mail prescriptions?
- What if I am told that your pharmacy is not in my network and I have to go to a specific pharmacy to pick up my medication?
- Can I pick up the prescription at my local pharmacy?
- How is the medication shipped?
- My package is being returned. What do I do?
- What do I do if my order doesn’t have the same number of packs as my Nurx notification said it would?
- How fast can I get my birth control/PrEP?
- How is the birth control shipped?
- Will I be able to track my shipment?
- Why does my medication look different from last time?
- How do I cancel an order?
- Why did I receive 1 pack instead of 3?
- Can I get a refill before my next fill date?
- My package is missing but it says it was delivered. What do I do?
- Does everyone who gets a prescription through Nurx have the opportunity to talk to a doctor?
- Do you offer overnight delivery of emergency contraceptives (Plan B)?